Shipping
We ship across Greece and the European Union.
- Greece – BOX NOW locker: €3.00, 1–3 working days
- Greece – Speedex home delivery: €4.50, 1–3 working days
- Free shipping in Greece on orders over €150
- EU – via Eurosender: €14.00, 3–7 working days
- Cash on delivery is available for orders within Greece.
You will receive a tracking number as soon as your order ships.
Returns & exchanges
You have the right to return your order within 14 days of delivery, without giving a reason. Items must be unused, in their original condition and packaging, with all tags and the dust bag.
- Return for a refund: €5 return shipping, deducted from your refund.
- Exchange for a different design: free, subject to availability.
To start a return or exchange, email us at info@indocile.com with your order number.
Refunds are issued to the original payment method within 14 days of receiving the returned item. See our full Refund Policy.
Damaged or faulty items
If your bag arrives damaged, contact us within 48 hours with photos and we'll make it right.